Services
Operation
You have successfully deployed a project and portfolio management solution on the basis of CA Clarity PPM. Ongoing operation requires professional application management. In close collaboration with your IT department we ensure that the project and portfolio management solution runs smoothly and reliably.
Our operation services include:
- Continuous system resource monitoring
- Timely planning of system enhancements
- Installation of patches and fix packs
- Coaching for system administrators
- Coaching for internal help desk staff
Our experience in project and portfolio management operations ideally complements your IT staff’s competence and performance.
In order to maximize ROI, your software solution needs to run smoothly and must be used efficiently throughout the enterprise.
"We have been working with Contec-X for many years now and are very pleased with the quality of their support. Contec-X’s technical and functional product expertise helps to realise our requirements for our Clarity EPM solution specificly and efficiently."
Andreas Thrams, Project Manager,
Kühne + Nagel (AG & Co.) KG, Hamburg
Andreas Thrams, Project Manager,
Kühne + Nagel (AG & Co.) KG, Hamburg
