Frequently asked Questions

- Where can CA Clarity PPM be employed?

CA Clarity PPM can be employed in all innovative service or project oriented corporate sectors. Main application areas are IT, product development, R & D, contract and service management in all sectors including distribution, industry, banking, insurance, service providing, high-tech enterprises, logistics, utilities, and others. We would be delighted to offer advice on whether employing CA Clarity PPM would make sense in your organisation.

- Does CA Clarity PPM allow for industry-specific solutions?

Specific, preconfigured modules for IT (ITG) and product development/R & D (NPD) are available. Moreover, Contec-X offers preconfigured solutions for, e. g., innovation, demand, and service management as well as meaningful extensions to CA Clarity PPM.

- How many CA Clarity PPM customers are there?

According to the manufacturer, there are more than 1000 customers worldwide. CA Clarity PPM is scalable for organisations of all sizes.

- On which platforms can CA Clarity PPM be run?

CA Clarity PPM runs on many popular platforms. The eligible, manufacturer certified platforms are listed in the so-called Product Architecture Stack (PAS).

- Is a demo version of CA Clarity PPM available?

Contec-X offers access to a demo version free of charge or, alternatively, access to a dedicated evaluation environment at a charge. Access information is made available on request within 24 hours. We suggest a prior, non-committal consultation with a short presentation of CA Clarity PPM at your premises.

- Which licensing models are available for CA Clarity PPM?

CA Clarity PPM can be used by way of purchase, lease, or software as a service (SaaS). In the purchase and leasing models, licensing is by module and active user numbers. We would be pleased to make an attractive offer at your request.

- Where can CA Clarity PPM licences be obtained?

CA Clarity PPM is available from the certified reseller Contec-X. Contec-X is the one-stop shop for your solution: licences, support, and services.

- Who performs support and maintenance for CA Clarity PPM?

You can enter into a complete maintenance and support contract with Contec-X, a certified premium partner of CA Technologies. In this case, first level support is performed by Contec-X. Second level support (trouble shooting) as well as enhancements are-by nature-performed by the software manufacturer. Contec-X's PDS (Partner Delivered Support) certification by CA Technologies ensures service and support equivalent to CA's.

- Which are the training options available for CA Clarity PPM?

CA Clarity PPM training courses are held by the manufacturer, CA Technologies, and take the form of webinars and standard courses. Contec-X offers standard courses, user training, system administrator training and custom workshops on all functional and technical topics in conjunction with CA Clarity PPM.

- Which benefits does Contec-X offer?

Contec-X is the only partner of CA Technologies who has been focussing exclusively on CA Clarity PPM for many years now. Our customers benefit from our years of all-embracing CA Clarity PPM experience, our best practices, and our tools. This hundred percent focus on CA Clarity PPM helps enable us to provide cost-efficient solutions with minimum risk using Clarify.

- Who can advise me comprehensively and in detail on CA Clarity PPM?

We–your one hundred percent partner for CA Clarity PPM–will do that with pleasure and no commitment on your side. Just call us or send a short e-mail message.